Our Sales Force Automation (SFA) solution is ideally suited for pharamacuetical companies that operate in the Indian market. We implemented the solution for a major pharma company in India and this solution can easily be adapted for business needs of other pharmacuetical companies. From sample dispatch at factory to MR handing out samples to doctors, our solution covers every aspect of the sales process thats involved at a pharamacuetical company.
The most compelling component of our solution is the mobile interface (see image below) that can be used by medical representatives to carry out their day to day activities.
ROLES
Sales Roles - MR, Area Manager, Regional Manager, National Manager, CEO Doctor, Retailer, Stockist, C&F Agent, Application Support, Marketing
Distributor Roles - Doctor, Retailer, Stockist, C&F Agent
SFA Administration - Ability for application support to manage product list, sales hierarchy, sales persons, geographical coverage, scheduling, system monitoring and annoucements.
Field Personnel (Web) - Ability for MR and Area Manager to manage customer information, schedules, appointments, sales call notes. Ability to view reports for their organization.
Field Personnel (Mobile) - Ability for MR and Area Manager download products and sales call list, search customer, enter appointment and add notes to sales call.
Management Ability to view rolled up reports for their organization.
Distributor Interface Enable retailers, stockists and C&F agent to initiate order processing. Retailers have ability to enter orders to their stockist through mobile interface.
MOBILE
Interactive Mobile-end Record Management System & Server Side Processing
Data Transmission Security
Easily Deployable Mobile Applications with Remote Support from Server end
Modular Software Framework with Future Adaptability and Creative Feature Extensions
User friendly and built in Comfort Convenience in Usage.
Help features
Diagnostic feature to transmit mobile stats to operator for troubleshooting
WEB
Built on standard work plan of a major pharma company
Role/ Hierarchy Based Reporting & Report Delivery Dashboard
Simple and Easy-to-use Comfortable Menu/Window based interaction model
Auto Report Generation & Distribution
MR, ABM & Admin Roles
Web Application – Mobile Application Integration already implemented as per SWP.
Framework based architecture with Modular adaptability for future
COMMUNICATION TOOLS
Announcements
Broadcasts
Notifications
DATA POINTS
Doctors Database
Retailers Database
Sales Force Database
Reference Databases
Product Databases
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